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Frequently Asked Questions

How many gallons of water does the tub hold?

60 to 65 gallons without a person in the tub for most models.

How fast does the tub drain?

Properly plumbed - in 2 minutes or less with our 2 inch drain models.

What size of water heater is needed?

We recommend a minimum of 40 gallon gas water heater, 60 gallon electric water heater.

Is there a weight limit for the tub?


How many air jets are in the tub?

The air jetted tub has 16 jets.

How do I clean the tub?

For everyday cleaning, a soft cloth with mild soap and water is all you need. Always rinse after cleaning. DO NOT use scouring pads or abrasive/caustic cleaners.

Vinegar and water may also be used to soften water minerals. To disinfect, use bleach diluted with water to sanitize.

May I use soaps or bath oils?

Yes, however we do recommend that you sanitize the tub after using these products.

What colors are available for the tubs?


What is the fill time?

Our valve has an 14 gpm (gallon per minute) rating. With full water flow, it will take about 4 minutes to fill.

What finishes are available for the faucet and hardware?

Chrome finish.

What sets Safety Bath walk in bathtubs apart from other walk in bathtubs?

High quality - Safety Bath products are manufactured from high quality, durable materials. An example is our Aluminium Door System.

High Flow Tap - comes included with most of our Walk-in-Tubs

Are Safety Bath products CSA and UL certified for Canada and the US?

Safety Bath has CSA (Canadian Standards Association) for Canada and the US and ANSI (American National Standards)/UL (Underwriters Laboratories) approval on the bathtubs and on all the components of the bathtub.

CSA marks mean a product has been tested and has met applicable standards for safety and/or performance. CSA International is accredited by the Occupational Health and Safety Administration (OSHA) as a Nationally Recognized Testing Laboratory (NRTL). CSA International tests to applicable U.S. standards.

What is the warranty?

All Safety Bath products have a lifetime warranty on the door seal. The warranty on other features for individual products varies, please see the warranty section on this website.

I am a US customer. What do I need to know about ordering a Safety Bath tub?

Safety Bath has shipped bathtubs all over continental North America. We take care of all the border and shipping arrangements.

Where are Safety Bath products manufactured?

Everything we sell at Safety Bath is either manufactured or assembled in Lethbridge, Alberta Canada! We are a Proud Canadian Company with a vast Dealer network to support you. Invest with us in confidence!

How can I purchase the Safety Bath?

Safety Bath has a North American dealer network. Call us toll free 1 877 826 6666 and we will direct you to a dealer near you. If there is not dealer near you, you can purchase directly from us.

What financing options or grants might I be able to use to help with the cost if I live in Canada? in the US?

Canadian Financing

You may be able to claim the Safety Bath as a medical expense on your personal income tax.The Disability Tax Credit Form T2201E is available as a pdf document.

If you are caring for a parent, you can claim the eligible medical expenses you paid on behalf of a dependent parent up to a maximum of $10,000 per dependent. Renovation costs you incur to accomodate your parents qualify as an eligible medical expense, so they may generate tax savings under the medical expense tax credit.

The Residential Rehabilitation Assistance Program (RRAP) for Persons with Disabilities offers financial assistance to homeowners and landlords to undertake accessibility work to modify dwellings occupied or intended for occupancy by low-income persons with disabilities.

If you are a Veteran, Canadian Veterans Independence Services may be able to assist you with home adaptations to modify things like bathrooms, kitchens and doorways.

Investigate your personal health insurance plan.

US Financing

USDA-Rural Development Housing & Community Facilities Programs The Single-Family Housing Program provides homeownership opportunities to low and moderate-income rural Americans through several loan, grant, and guarantee programs. The program also makes funding available to individuals to finance vital improvements necessary to make their homes decent, safe, and sanitary.

US Department of Housing and Urban Development - Reverse mortgages for Seniors.

The National Home Modification Action Coalition - Home Modification Resources.

Coverage may be available through Medicare or Medicaid.

Investigate your personal health care insurance plan.

Do you offer any products that will make my existing bathtub accessible?

Yes, Safety Bath offers a Door Insert Kit and a Safety Seat/Transfer Bench which can be installed in your existing bathtub to make it accessible. This product must be installed by a qualified installer.

How do I get my walk in bathtub installed?

Safety Bath walk in bathtubs can be installed by a plumber, or handyman. Installation is not difficult. Many of our dealers are also installers.

What is the tub composed of?

Acrylic with ABS and Fiberglass backing which comes in a textured finish. The door and jamb has all aluminum construction. Tub frame is made of stainless steel.